Terms & Conditions

Last updated: 12-12-25

Welcome to ttps://ttpots.com (The “Site”). These Terms & Conditions outline the rules for using this website, purchasing products, and interacting with The Trash Pots.
By visiting or purchasing from this site, you agree to these terms.
If you do not agree, please do not use the site.

1. About This Business
The Trash Pots is a small, independently run business creating handmade concrete planters using recycled materials.
All products are made, photographed, and shipped from Philadelphia, PA.

2. Use of the Website
You agree to:
Use the site only for lawful purposes
Not attempt to harm, hack, or disrupt the website
Not copy or misuse any text, images, or designs without permission
All content on this site is owned by The Trash Pots unless stated otherwise.

3. Product Information
Each Trash Pot is handmade. This means:
No two items will be exactly alike
Variations in texture, color, and shape are normal
Photos represent general appearance but may not match your piece exactly
Sizes and weights may vary slightly
If you have questions about a specific item, you’re encouraged to contact me before purchasing.

4. Pricing & Payments
All prices are listed in U.S. Dollars (USD).
Payments are processed securely through:
WooPayments / Stripe
PayPal (if enabled)
The Trash Pots does not store your credit card information.
Prices may change at any time without notice.

5. Shipping
Orders are shipped from Philadelphia, PA
Processing time is typically 1–3 business days
Shipping carriers may include USPS or UPS
Shipping fees are calculated based on product size and delivery location
More details can be found in the Shipping Policy.

6. Returns & Refunds
Returns are accepted within 14 days of delivery on unused items.
Buyers are responsible for return shipping costs unless the item arrived damaged.
If an item is damaged during transit, contact me within 48 hours with photos.
More details can be found in the Refund Policy.

7. Accuracy of Information
I try to keep all information accurate and up to date. However:
Product availability may change
Colors may appear differently on different screens
Typos or errors may occur in listings or pricing
I reserve the right to correct errors and cancel orders if necessary.

8. Limitation of Liability
The Trash Pots is not responsible for:
Damage caused by misuse of products
Plant health or damage
Issues caused by improper potting, soil, or drainage
Using this website and purchasing from it is at your own risk.

9. Privacy
Your personal information is handled responsibly and according to the Privacy Policy.
You can read the full policy at: https://ttpots.com/privacy-policy/

10. Changes to These Terms
These Terms may be updated occasionally.
The “Last updated” date at the top reflects any changes.

11. Contact
If you have any questions about these Terms, contact:
Email: don@ttpots.com
Website: https://ttpots.com